How is Pay-Per-Minute Streaming service different from Download Rental?
Pay-Per-Minute Streaming provides instant access to video content and the size of the image and image quality is optimized to your connection speed automatically by our server
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What software is required to stream movies on your site?
Our Streaming technology is optimized for Microsoft Windows Media Player version 9 (or later). Windows Media Player is available free from MicroSoft - FREE DOWNLOAD link.
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How do I correctly configure Windows Media Player (9 or later) for streaming movies from your site?
Please refer to our Software Setup Guide for necessary configuration. If you have any further questions, please do not hesitate to contact our support staff.
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When I click on a link to begin streaming video MS Windows Media Player keeps saying “Connecting to Media” for a long time and the playback does not start.
The following is a list of some of the potential reasons for such timeouts: You are trying to stream using MSN Explorer. Please see FAQ section above related to MSN exp
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While playing the movie, the picture suddenly starts jumping with green and pink stripes. Some images remain frozen.
This is typically caused by a way some video cards handle color palette of the stream. If this happens to you, YUV flipping within Windows Media Player needs to be disabled as
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I have a Dial-Up connection (telephone modem) can I still stream and download movies?
Yes, dial-up users can download and view movies from our site. We do not reccomend Download Rentals to dial-up users due to the size of the files and the associated download t
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I have a broadband (very high speed) connection to the Internet, but I am only getting 54kbps bit rate when streaming titles. I can download files and browse web sites with high speed. What\'s wrong?
Please check the version of your MS Windows Media Player (WMP) (Go to Menu->Help->About Windows Media Player). It is very likely that you are running version older than
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I have not used all the time I have purchased. Can I get a refund for the unused time?
We do not refund unused streaming time.
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I tried everything that you have suggested above, but I still can not stream. What should I do?
We strongly recommend performing the following steps: Completely re-install your Windows Media Player. 99% of issues are caused by corrupted Windows Media Components. If
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What are the hardware requirements for viewing movies via Pay-Per-Minute Streaming?
We recommend a minimum of Pentium 3 450mhz (or equivalent), 64MB of system memory, 4mb of video memory and 1gb of free hard disk space.
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I am an MSN user (or MSN Explorer user) and I\'m having problems streaming video. What\'s wrong?
MSN and MSN Explorer users need to access our web site through either regular Internet Explorer or Netscape Navigator. MSN Explorer\'s built-in browser has compatibility issue
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I have a Mac. Can I access your movies via Pay-Per-Minute Streaming?
Our streaming technology currently does not support any Mac operating systems. For more information please see our System Requirements page.
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I get the message in a Windows Media Player that says: \"Unable to validate your account please make sure cookies are enabled\". My cookies are enabled. My account is valid and I have streaming time available.
One of common reasons for this error is the inconsistent/incorrect date/time setting of the system clock on your PC. Please make sure it corresponds to real date/time within y
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When I click on a link to begin streaming video Windows Media Player does not get started at all or any other Media player (e,g, Real Player, Quicktime, etc.) starts up.
This typically happens when file types are incorrectly associated on your PC. To correct this problem follow the steps below: Click "Tools" (from WMP Menu) an
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System Requirements
The following outlines minimum system requirements for Download Rental and Pay-Per-Minute Streaming Video users.(Please note that Download Coach is only required for Download
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Having Issues Streaming? - Read this Streaming Troubleshooting Guide!
Streaming Troubleshooting Guide. Step 1: - Check your environment to correspond to               
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Streaming Troubleshooting Guide
Streaming Troubleshooting Guide. Step 1: - Check your environment to correspond to               
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