Having Issues Streaming? - Read this Streaming Troubleshooting Guide!
Streaming Troubleshooting Guide. Step 1: - Check your environment to correspond to ...

System Requirements
The following outlines minimum system requirements for Download Rental and Pay-Per-Minute Streaming Video users. (Please note that Download Coach is only required for...

Software Setup Guide
Software Setup Guide Please take a moment to review the Windows Media Player Setup Guide.  It is essential that your Windows Media Player setup reflects...

Download Rental Help
Download Rental option allows highest quality viewing experience and unlimited access to a chosen feature movie for the duration of the selected rental period. (For...

Pay-Per-Minute Streaming Help
Pay-Per-Minute Streaming option allows instant access to our complete library of movies at quality levels that are automatically optimized to your connection speed. (For...

Download Coach
Download Coach download manager software is required in order to sucessfully access Download Rental titles. Download Coach is a small software utility that makes your...

I have a Dial-Up connection (telephone modem) can I still download movies?
Yes, dial-up users can download movies from our site. However, with download speed about 40kbps it will take hours if not days, until you can watch the movie.

After I initiated download of my purchased movie using Download Coach I started previewing the movie, but after playing for a few minutes it keeps telling me that the file is corrupted.
You are getting this message is because the playback of a title reaches the end of the amount of data that has been downloaded. The typical reason for this is that your...

I purchased Download Rental movie but I did not like it after I have started the download and previewed it for a few minutes. I stopped the download right away. Can I get my money back?
All sales are final on our site. If you are not sure whether the movie you are interested in purchasing is of your liking, we suggest using our Pay-Per-Minute streaming...

How is Download Rental service different from Pay-Per-Minute Streaming?
Download Rental option allows highest quality viewing experience and unlimited access to a chosen feature movie for the duration of the selected rental period....

Privacy Policy
Privacy Policy Please read this privacy policy carefully before using our Video on Demand Site (the “Site”). THIS PRIVACY POLICY GOVERNS YOUR USE OF THE...

New Users - VOD "How To"
If you are new to our site, we strongly recommend viewing the guide above as well as “Software Setup Guide”. These fully interactive guides will provide...

When I click on a link to begin streaming video MS Windows Media Player keeps saying “Connecting to Media” for a long time and the playback does not start.
The following is a list of some of the potential reasons for such timeouts: You are trying to stream using MSN Explorer. Please see FAQ section above related to...

Video on Demand Viewing Options
We offer two distinct methods of Video on Demand/Pay-Per-View entertainment, Download Rental and Pay-Per-Minute Streaming (PPM streaming). Each method offers a...

How do I correctly configure Windows Media Player 9 or 10 for playback of Download Rentals?
Please refer to our “Software Setup Guide” for necessary configuration. If you have any further questions, please do not hesitate to contact our support staff.

Streaming Troubleshooting Guide

Having Issues Streaming? - Read this Streaming Troubleshooting Guide!

System Requirements

How can I review my purchases?

Software Setup Guide

New Users - VOD "How To"

When I click on a link to begin streaming video Windows Media Player does not get started at all or any other Media player (e,g, Real Player, Quicktime, etc.) starts up.

When I click on a link to begin streaming video MS Windows Media Player keeps saying “Connecting to Media” for a long time and the playback does not start.

I noticed a duplicate charge on my credit card for an order I have placed. What is it?

Privacy Policy

How do I resolve any disputes I may have?

Tems of Use

How often do you add new movie titles to your inventory?

Do you offer any specials? Can I subscribe to your newsletter or discount offers?

Can I buy a hard copy (DVD or VHS) of the movie?